Privacy Policy + T&C’s

Last Updated: 13 February 2026

1. Introduction

My name is Sari Francis Kossoff, and I operate the website https://www.sarikossoff.com/. This policy outlines how I collect, use, and protect your personal data. I am the Data Controller for all information collected through this website, and I am committed to complying with the Irish Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information I Collect

I only collect the personal data that is necessary to provide my services or improve your experience on my site:

  • Contact Data: Your name and email address (ex: when you use a contact form or sign up for a newsletter).

  • Transaction Data: Details of services you have purchased from me and payment records.

  • Technical Data: Your IP address, browser type, and how you interact with my website (collected via cookies).

3. How I Use Your Data

I process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders or respond to your direct inquiries.

  • Consent: To send you marketing updates or newsletters, but only if you have explicitly opted in.

  • Legal Obligation: To maintain records for Irish Revenue (tax) purposes.

  • Legitimate Interests: To ensure my website remains secure and functions correctly.

4. Third-Party Service Providers

I do not sell or rent your data. To run my business, I use a few trusted third-party services that may process your data:

  • Website Hosting: Squarespace

  • Email Marketing: MailerLite (Only if you opt-in)

  • Calendar Booking: Calendly

  • Payments: Stripe

5. Data Retention

I keep your data only as long as necessary:

  • General Inquiries: Deleted after 24 months if no business relationship is formed.

  • Client Records: Retained for 6 years following the end of the tax year in which the transaction occurred, as required by the Irish Revenue Commissioners.

6. Your Rights

Under the GDPR, you have the following rights regarding your data:

  • The right to access the data I hold about you.

  • The right to correct any inaccurate information.

  • The right to request deletion of your data ("Right to be Forgotten").

  • The right to withdraw consent for marketing at any time.

To exercise any of these rights, please contact me at hello@sarikossoff.com

7. Cookies

This website uses cookies to improve your browsing experience. You can choose to "Reject" non-essential cookies via the cookie banner on the homepage.

8. Complaints

If you have any concerns about how I handle your data, please contact me directly so I can resolve the issue. You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland via www.dataprotection.ie.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sari Francis Kossoff and is protected by Irish and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

10. Terms and conditions

Service Delivery: All services are delivered digitally and remotely, strictly adhering to the specific milestones and timelines outlined in our signed agreement. As a digital-first partner, all project deliverables, strategy documents, and implementations are provided through our designated online collaboration channels.

Cancellations: We structure our agreements to ensure consistent momentum and dedicated resource allocation for your business.

  • Fixed-Term Projects: For engagements with a defined duration (ex: 3-month intensives), cancellations are not permitted once the project has commenced.

  • Ongoing Retainers: For month-to-month services, a 30-day written notice is required from either party to terminate the agreement, applicable only after the initial minimum commitment period has been satisfied.

Refund Policy: Due to the bespoke nature of digital strategy and the immediate allocation of professional resources, all sales are final. We do not offer refunds for services rendered or for prepayments made toward contracted deliverables.